Last Updated: August 1, 2024
The Gist
Your privacy is critically important to us. At PortfolioWP, we have a few fundamental principles:
- We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
- We store personal information for only as long as we have a reason to keep it.
- We aim to make it as simple as possible for you to control what information you share with us.
- We help protect you from overreaching government demands for your personal information.
- We aim for full transparency on how we gather, use, and share your personal information.
Who We Are and What This Policy Covers
PortfolioWP is a WordPress theme designed to help creative professionals showcase their work. This Privacy Policy applies to information that we collect about you when you use:
- Our website: portfoliowp.com
- Our products and services available through our website
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
Information We Collect
We only collect information about you if we have a reason to do so — for example, to provide our services, to communicate with you, or to make our services better. We collect this information from three sources: if and when you provide information to us, automatically through operating our services, and from outside sources.
Information You Provide to Us
- Basic account information: We ask for basic information from you in order to set up your account, such as your email address and password.
- Payment and contact information: If you purchase something from us, we collect information to process those payments and contact you.
- Communications with us: You may provide us with information when you respond to surveys, communicate with our support team, or sign up for a newsletter.
Information We Collect Automatically
- Log information: We collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, and the date and time of access.
- Usage information: We collect information about your usage of our services, such as the actions you take on our site and your interactions with our services.
- Location information: We may determine the approximate location of your device from your IP address.
- Information from cookies & other technologies: We use cookies and other technologies to help us identify and track visitors, usage, and access preferences for our services.
How and Why We Use Information
We use information about you for the purposes listed below:
- To provide our services. For example, to set up and maintain your account, host your website, provide customer service, process payments, and verify user information.
- To ensure quality, maintain safety, and improve our services. For example, by monitoring and analyzing how users interact with our services.
- To communicate with you. For example, by emailing you to ask for your feedback or to keep you up to date on PortfolioWP.
Sharing Information
We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
- Subsidiaries and independent contractors: We may disclose information about you to our subsidiaries and independent contractors who need the information to help us provide our services or process the information on our behalf.
- Third-party vendors: We may share information about you with third-party vendors who need the information to provide their services to us.
- Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order, or other governmental request.
- To protect rights, property, and others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of PortfolioWP, third parties, or the public at large.
- With your consent: We may share and disclose information with your consent or at your direction.
How Long We Keep Information
We generally discard information about you when it’s no longer needed for the purposes for which we collect and use it and we’re not legally required to keep it.
Security
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.
Choices
You have several choices available when it comes to information about you:
- Limit the information that you provide: You can choose not to provide the optional account information and profile information.
- Opt out of marketing communications: You may opt out of receiving promotional communications from us by following the instructions in those communications.
- Set your browser to reject cookies: You can usually set your browser to remove or reject browser cookies before using PortfolioWP’s websites.
- Close your account: If you no longer want to use our services, you can close your account.
Your Rights
If you are located in certain parts of the world, including countries that fall under the scope of the European General Data Protection Regulation (GDPR), you have certain rights regarding your personal data, such as the right to request access to or deletion of your data.
How to Reach Us
If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned above, please contact us at pwp-support@portfoliowp.com.
Privacy Policy Changes
Although most changes are likely to be minor, we may change our Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to our Privacy Policy. If we make changes, we will notify you by revising the change log below, and in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification).